manufacturers of bird boxes & mammal boxes

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Great Tit Box
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Marsh Tit Box
Red Squirrel Feeder
Robin Box
Sparrow Box
Sparrow Terrace
Starling Box
Tawney Owl Box
Tree Creeper
Wagtail Box
Woodpecker Box
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We at are completely dedicated to your total satisfaction.
If you have any suggestions or comments please e-mail

Making A Purchase

Making a purchase could not be easier. Just browse our web site, and click on any items that you wish to buy and put them into the basket. After you have finished your selection, click on View Basket then Checkout and you will be asked for a few details that we need to be able to satisfy the order.You may then "send your order" via our secure server or print out your order and Fax, E Mail or Post it to us with your payment.


Our store site facility uses 128 bit encryption Supplied by Secure Hosting Ltd a Thwate registered company. The strongest commercially available level of encryption. All your private data will be encrypted at all times whilst in transit over the Internet. You should see a solid padlock in your browser status bar which indicates that the encryption is taking place. Security for the site is maintained by Andrew Forrest


We guarantee to provide you with the most suitable products to deal with the pests suggested based on our experience, however, we have no control over the end user application of the products.

Unwanted goods

If you wish to cancel your order you may do so within 8 days of receipt of the goods. The product if shipped must be returned to us in its original form, unused and including all packaging if possible, and at your expense, whether or not packaged. We will refund the full cost of the item (not carriage costs) less 10% re-stocking fee, within 30 days. Please e mail, BEFORE you return any products. are happy to answer any e mail questions you might have.

Faulty goods

If you wish to return faulty goods you may do so within 7 days of receipt of the goods, for a full refund or replacement. The product must be returned to us complete, including all packaging, if possible. Please e mail, BEFORE you return any products. are happy to answer any e mail questions you might have.


We accept sterling cheques (made payable to Bins-n-Benches Ltd)
Visa, Delta, Switch, Maestro and Master card (NOT Electron)
Postal orders (made payable to Bins-n-Benches Ltd)

Complaints Procedure

We take complaints very seriously and thus if you have a complaint you are advised to contact by e mail in the first instance In the case of e mail complaints your query will be dealt with within 2 (two) working days of receipt of that mail. We will keep you informed by e-mail, telephone or fax if you have left a number while we investigate your complaint. Giving a timescale for the expected satisfactory conclusion.

Shipping and handling, Post and packing

Is not included in the price and is calculated by weight and or volume and added on the order form for all UK mainland destinations, other destinations (worldwide) will be quoted a Shipping and Handling cost before despatch


We aim to despatch your order the same working day and aim to deliver next working day if we have the items available


Orders are sent via Royal Mail, City Link .Parceline or Haulier.
Small traps are sent via 1st Class Royal Mail (normally 2 working days).
Medium sized orders are sent with City Link or Parceline
Large orders are sent via Palletways or Haulier.
A signature will be required on delivery

Delivery will be between 8am and 6pm Monday to Friday (not UK public holidays)

NOTE We only attempt delivery twice, further attempts or changes of delivery address after despatch will be charged at cost.

If you are not going to be in to receive the delivery have it delivered to someone that will be in or your work address or state where the driver can leave the parcel safe
Delivery charge is calculated on item weight and or volume.
Three charge rates apply
Postage £3.50
Over 2 Kilos and under 5 Kilos £6.99
Over 5 Kilos and under 20 Kilos £10.00

Delivery to other countries is available and an approximate charge is shown in the basket for European deliveries please ask for a quote for countries outside the EU

Delivery Schedule

You will normally receive your order in 1-3 working days from order, however, some items may from time to time take longer. In these cases we will contact you to advise you on the situation. This does not affect your statutory rights as a consumer.


Reaching Us

If you need to reach us, please e-mail us on alternatively, you can fax on +44 (0)1704 821136. You can of course write to us at:, Bins-n-Benches Ltd, Smithy Lane, Holmeswood, Ormskirk, Lancashire L40 1UH , ENGLAND

Privacy Policy only collect information given at the time of ordering and do not disclose buyers information to third parties. All data is collected lawfully and in accordance with the Data Protection Act 1998. We do not use your submitted information for any Marketing Purposes by ourselves or any third party. All data transmitted at the time of your order, or collected via e-mail forms from you (the customer) by us (The Trap Man) are used only for the processing of your order or answering questions you have made. Invoices are printed and saved in paper format for Inland Revenue tax purposes only, in accordance with UK Law. Data held at our secure server is automatically deleted after 14 days. Privacy for the site is maintained by Andrew Forrest

All statement above do not affect your statutory rights as a consumer

The Trap Man is a owned by Bins-n-Benches Ltd



  Maintaining your bird box
  • Bird boxes should be cleaned out in the autumn
  • Clean your Bird box out and use boiling water to disinfect it.
  • Once erected your Bird box might not be used in the first year.......don't worry !
  • Leaving your Bird box up in winter may provide a useful home in bad weather
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